Because customer data is highly confidential, Legora cannot inspect traces or data and therefore has little direct visibility into how customers use its agent.

“We can just like compare feature flag-wise, okay. Does it, did it im-pr-prove or like did it catastrophically decline? Because one thing actually that's might be interesting, that's difficult for our business is we can't look at any traces, basically.”

“We can't look at any data, 'cause it's all super confidential. And that's like extremely frustrating to work with, 'cause you, you basically don't know what people are doing. So it's like here's an agent and it can do so many amazing things, and I have no idea what people are actually doing with it.”