normative claim
A company that deploys a chatbot for customer interactions should not expect to disclaim responsibility by blaming the chatbot or its provider, such as OpenAI.
Rune Kvist · Underwriting Superintelligence: Backing Agents you can Sue — Rune Kvist, AIUC · 16 Sept 2026
In their words
The transcript segments this claim was taken from
“If someone wants to deploy a chatbot like that again,”
“they should not expect to be able to just pawn off and say, sorry,”
“my chatbot lied.”
“It's nothing to do with me. I bought it from OpenAI.”
“No,”
“if you're putting this in front of your customers.”Play from 52:38Report a misattribution
95%how strongly it was put, not whether it is true
85%importance to the conversation
97%confidence the claim was read correctly