descriptive claim
Some AI-related incidents have not been insured; one example cited is the Air Canada case involving a chatbot that hallucinated a refund policy.
Rune Kvist · Underwriting Superintelligence: Backing Agents you can Sue — Rune Kvist, AIUC · 16 Sep 2026
In their words
The transcript segments this claim was taken from
“exactly and there have been a number of incidents out there that have just not been insurance covered so take the now old example from Air Canada where someone”
“hallucinated a refund policy”52:04Report a misattribution
0.90how strongly it was put, not whether it is true
0.75importance to the conversation
0.94confidence the claim was read correctly