VAPI uses specialized agents to offload instructions from a long prompt, including in collections workflows where an agent handles payment-information capture only when relevant.

“Yeah, I agree with all of that. Some of the ways that we think about it in VAPI is offloading some of that instruction.”

“that you know 10-15 step workflow in the in the prompt one example I can talk about is this collections use case we do allow users to capture businesses to capture credit card information but not every call is about that some people already have a payment method maybe added or that so one way of doing that offloading into a”

“specialized agents so we can start thinking about multi-agents and there are many architecture and patterns in there it constrains the instructions that you give it to it to that particular moment of the conversation and once that achieves its goal it can go back to that more free-form approach what has loaded like your longer's context something we're also being experimenting lately”