Modal's forward-deployed engineers assist with model and parameter tuning in DLM and SGLang and help customers troubleshoot or work around issues.

“We, we see that there's so much benefit from, like, you know, sitting down with customers and training draft models and tweaking, uh, you know, parameters in DLM and SGLang. Um, they, they often, you know, fix bugs.”

“Or, or not fix bugs, but, like, you know, when, when customers run into issues, like, they, they often work with customers trying to figure out, like, how do we work around that?”