descriptive claim

The speaker says the organization's standard includes a section defining what its promise does and does not cover.

In their words

The transcript segments this claim was taken from

“But I think it's important to dial in and we have a section in our standard like what is the promise and what is the promise not?”

0.95how strongly it was put, not whether it is true

0.55importance to the conversation

0.97confidence the claim was read correctly