Anthropic continues trying to reduce false positives because safety-triggered model fallbacks create a frustrating user experience.

“So we went for what we thought, what we were hoping is the best possible user experience within this while we continue to hill climb on making those false positives better, but it's obviously, like, it's still a frustrating experience for people when you're trying to work with a model and then you fall back to a different model, and so it's just something we have to keep working on.”