The speaker thinks the main problem is probably that discourse is generally difficult and poor in quality, with Twitter-like platforms being unnuanced and argumentative.

“uh i mean there's like massive incentives uh for people and sort of like motivated reasoning for people at air companies to sort of like think that what they're doing is like justified and good and that you know they shouldn't do like costly actions that would make the situation better because actually those costly actions would be bad for whatever reason so like there's much rationalization um yeah i think most of the effect is probably just like generically discourses like hard and bad like there are like you know twitter or whatever is like very like”

“very like unnuanced and argumentative yeah i don't know i guess i'll i'll put a plug out”