Serval provides access to elevated permissions through deterministic approval workflows and an audit trail, and its underlying product also functions as a ticketing system.

“So what we can do, because we work with these IT teams that can connect with, you know, service account credentials and admin-level permissions, we can create a structure where people can access elevated permissions and do all these crazy things in the org, but with very, very strict deterministic approval cycles, workflows that are deterministic, um, and an audit trail because under the hood, we are also a ticketing system.”