The speaker suggests that, as customer deployments reach high volume and use cases become clear, specialized models could be trained to handle the routine portion of work, described as roughly 50%.

“right so as these use cases become emergent and you know you're fully deployed with the customer doing high volume you could essentially train specialized models that fully understand like that 50% use case very well and you could you could always ask the model like hey what is my return policy and I'll say like”