The team uses a human-built rubric to grade agent work in an effort to mimic a vice president's judgment.

“Uh, let me know if you have any questions, you know, sincerely." Right? So it's very realistic. And then, and then we would grade it on a, uh, on a rubric that we built with humans to again try to mimic, best mimic the, um, the grading or the judgment of like a VP.”