Arca says that being the firm itself lets it standardize its work processes and enable its agents to participate in those workflows.

“Um, and that is another advantage of us being sort of a, a, um, a not just a SaaS company. We're actually not a SaaS company. We are, um, we are the firm ourselves.”

“So we can standardize the way this work even happens-”

“... um, so that our agents can participate in standard ways that, um, that work must happen.”