prediction claim
The founders expected coding agents to become capable at deterministic, procedural enterprise tasks such as password resets and approvals because those tasks are well-defined and verifiable.
Jake Stauch · Taking on ServiceNow: Coding Agents the Rest of Us with Serval Co-Founder and CEO Jake Stauch · 29 Oct 2026
In their words
The transcript segments this claim was taken from
“And so we believed fundamentally that coding agents would get good, at least for these very... I didn't expect them to get as good as they are for just general purpose software development but for deterministic procedural scripts of reset password, get approval, like all of these things are just so defined and verifiable that we felt like it would get good at those things.”11:32Report a misattribution
0.95how strongly it was put, not whether it is true
0.80importance to the conversation
0.98confidence the claim was read correctly