Serval identified a need for an agent that could interpret customer requirements and translate them into the platform's product primitives.

“And so the first generation of this is we deployed all these FDs to explain to customers, "Okay, here's, here's how to build in the platform. Actually, let me just build it for you." And then realized it would be really nice if customers could just talk to an agent that understood their requirements and then translated that into the product primitives.”