Anthropic currently resolves conflicting personalization preferences through judgment calls, a method the speaker expects to become unscalable as users increase.

“Um, so it's a very hard problem, and right now, a lot of our way to solve that is beyond the parameter, like the giving multiple parameters to something, is try to exhibit conflicting taste, honestly, a- across like all of the feedback that we get and try to ch- try to make like a judgment call on some of these things.”

“I think over time they actually... and as you scale up more customers and more users, that's like not a very scalable way to go do something.”