descriptive claim
The speaker's team can receive customer feedback and may request anonymized documents when an engaged customer reports an important problem that is not working well.
Jacob Lauritzen · Building Legal Agents When You Can't See the Data - Jacob Lauritzen, CTO of Legora · 2 Nov 2026
In their words
The transcript segments this claim was taken from
“So we have, we have feedback. We can receive feedback from them. And if they-”
“... are willing to engage-”
“... yeah, exactly, or they're just like, "Hey, this is like super important to us, and it's not working well." And then we'll be like, "Okay, great. Can you like anonymize the documents?"”1:00:30Report a misattribution
0.90how strongly it was put, not whether it is true
0.70importance to the conversation
0.94confidence the claim was read correctly