descriptive claim
The speaker's customer testing found that a voice agent can use a brief spoken filler during a wait and then provide the answer without this being inherently problematic.
Unresolved speaker · ⏭️ Forward Deployed: Voice AI on what works in 2026 · 25 Aug 2026
In their words
The transcript segments this claim was taken from
“Being able to say,”
“hey, just give me a sec looking at that. Okay, cool.”
“Here's here's your answer, right?”
“There's actually nothing wrong with that when we've tested with our customers.”30:17Report a misattribution
0.85how strongly it was put, not whether it is true
0.60importance to the conversation
0.90confidence the claim was read correctly