Voice-bot use cases at small shops may involve a finite set of tasks, while a complex business such as Amazon may have a billion products and policies that vary across them.

“if you're a mom and pop shop like a flower shop or or like a brace or something like that okay there's only like finite things that you can do there but if you are more complex let's say you're amazon right you're like a billion products on your platform um and”

“Do you have different policies for different things?”