Leo found himself rapidly responding to users who were not his intended audience and were using Lean for purposes he had not planned for it.

“It's very hard for him to receive a piece of feedback, especially if he recognizes it's kinda fundamentally correct, and ignore it. So he finds himself kind of responding rapidly to all these users who are not even the users he intended to be building for, who are doing something that's not even what he planned Lean to be useful for.”