Information about a customer's likely conversations and workflows can directly inform tests before the customer is live.

“And if you have like a like well talking to customers,”

“if you can evaluate like what type of conversations or like what type of workflow they're going to have,”

“like those are real direct inputs into like what you can directly start testing.”

“even though you're not live with them or even they've not shown any intent so I think that's where like the SEs and the forward applied engineers can actually come to ford like you we all have cloud running in the background right so you can just say here is what we had a discussion like can you build an eval like based on our eval suit like can you like just run a smoke test with the conversation information that we already have”