Users have conflicting preferences about Claude's level of proactivity, making a single ideal behavior difficult to achieve.

“It's really hard because not everyone actually wants, like, Claude to land at the exact same spot on every spectrum. Mm-hmm. And, and maybe a good example is like, you know, laziness versus proactivity and taking action.”

“And so there's sometimes when, like, we have a model and, and people are like, "Ugh, like, just finish my task." Like, "Stop being lazy," like, "Do better."”

“And other times when it's like, "Hey, we were like just kind of feeling this out and planning, and then you like went and wrote a bunch of code, or you went and like took- Yeah...”

“a whole bunch of action that I wasn't ready for," and getting that exactly right is literally impossible because everybody actually wants something different in reality.”